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| I am the pricipal in MT-Consulting. Below is my resume. I have not updated the official version since I went to work for The Miller Group, a Microsoft Gold Partner. I have been working as an Engineer for The Miller Group since Feb of 2008. Mike Thompson, MCSE 1711 Palmer Court ¨ Rolla, MO 65401 Phone (573) 364-8572 Email - Use the Contact Us page to email me.
Accomplishments: - Project Manager and Lead Engineer responsible for rebuilding the entire IT infrastructure while consolidating Data Centers and Servers throughout the organization.
- Managed project to replace legacy applications and implement telephony solution, providing real time data collection for the In-Home Services Line of Business.
- Maintained IT Operations and Capital Expenses on a budget of less than 2% of Gross Revenue
- Acted as a Team Leader since 2000, managed and provided leadership to a Regional IT Department since 2002, provided Senior IT leadership and managed enterprise wide IT teams since January of 2005.
Professional Experience: Auxi Health, Inc
Director of IT 1/05 – 1/08
Management Duties (40%) Enterprise wide management oversight of all IT systems, peripheral hardware, network infrastructure, connectivity and phone systems. Responsible for IT Project phases including planning, implementation, documentation and ongoing support.
Manage IT staff, including delegation, prioritization and supervision of tasks and projects. Effectively communicate with Technical Staff and Executive Management Provide professional proposals and presentations to Executive Management
Technical Duties (60%) Lead Engineer/Administrator of Windows environment consisting of Windows 2000\2003 Server, Exchange 2003, MS SQL 2000, IIS 6.0, WSS 2.0, Blackberry Enterprise Server, Servers running Citrix Presentation Server 4.0, Virtual Server 2005, Symantec Enterprise Firewall, McAfee TVD, Windows XP, MS Office 2003, Dell Servers and Laptops, Thin Client Hardware, and Enterprise and LOB Applications including Great Plains 9.0, Horizon Homecare 10, and Procura Determine functional specifications for new hardware or software to meet identified business requirements Implement, maintain, upgrade and patch the server infrastructure Hardware and Software as required Provide help desk support for specific issues as needed, including troubleshooting all Tier III issues Design, implement and maintain Active Directory, Group Policy, Security at Share and File Level, Sever Configurations, Published Applications, Load Balancing and Web Based solutions. Missouri Home Care a Division of Auxi Health, Inc
Network Manager / System Administrator 6/02 – 1/05
Manage Regional IT Dept, coordinate IT needs with Operational Mangers, and oversee IT needs for Missouri and Iowa Divisions of Auxi Health. Administer and support workstations running Windows 98/2000/XP and thin clients in a mixed server environment. Server operating systems include: Windows NT 4.0 Server, Windows 2000 Server, Citrix MetaFrame 1.8, MS Exchange 5.5, Novel 5 Hosting HCIS Visual Skilled Care Billing and Medical tracking software and file and print services. Approve all IT related expenses and invoices including telecommunications. Support Telco Equipment and Troubleshoot related problems. Responsible for Developing IT Budget, determining company’s equipment needs and procuring the necessary equipment through vendors. PharmaThera a Division of Auxi Health, Inc
Systems Engineer 4/00 – 6/02 Co-Manage Regional IT Dept, coordinate IT needs with Operational Mangers, and perform duties as NT Team Leader for Enterprise NT Projects.
Administer and support workstations running Windows 95/98 and thin clients in a mixed server environment. Server operating systems include: Windows NT 4.0 Server, NT 4.0 Terminal Server Edition, Citrix Metaframe, MS Exchange 5.5, Raptor Firewall running on NT 4.0, Open VMS 6.2 running Mestamed HME medical application, and AS/400 running CHIPS Infusion Therapy software. Provide Hardware support for Compaq and Dell PC’s, and Servers. Troubleshoot and support Hewlett Packard laser printers; HP Jet Directs; Epson, Okidata, and Digital dot matrix printers; Konica Copiers performing as network printers, in LAN and WAN environment utilizing TCP/IP printing. Use and provide support for primary applications of Microsoft Office 97 and 2000, Microsoft Outlook 2000, McAfee Anti-Virus, Ultipro for DOS HR Application, Great Plains General Ledger and Payroll Applications, Mestamed HME Software, and CHIPS Infusion Therapy software. Missouri Home Care a Division of Auxi Health, Inc Assistant Network Administrator 7/99 – 3/00
Administer and support workstations running Windows 98 in a mixed server environment. Server operating systems include: Novell NetWare 3.12, 4.11 and 5.0, Microsoft NT 3.51 on a Citrix WinFrame version 1.8, and Novel GroupWise. Provide hardware support for Gateway and Dell PC’s, and servers. Troubleshoot and support Hewlett Packard laser printers and Epson dot matrix printers. Provide support to users locally and to remote users over the phone. Research and recommend hardware and software products. Contact vendors for information, pricing and RMA’s for defective products. Maintain Inventory list of computer equipment. Maintain documentation of network procedures, policies, and computer configurations. Use and provide support for primary applications of Corel Suite 8.0, Microsoft Office 97, PC Anywhere 8.0, Novell GroupWise, Visual Skilled Care, and custom DOS applications. Implemented scripted installation of Windows 98 and Microsoft Office 97 running from the Network Server. Education:
1998 – 1999 A Technical Advantage, Inc. Certified Technical Education Center Microsoft Certified Systems Engineer & Microsoft Certified Professional + Internet Track, 27 Days Certified by Microsoft as a MCSE, MCP+I and MCP on NT 4.0 Technologies in June 1999
1989-1990 Southwest Missouri State University
1985 Through 1989 Rolla High School
Rolla Vocation Technical School
Activities, Interest and Memberships: Project Management Institute member since 2007
3 Day Executive "Leadership Development Program" 2007
3 Day "Hardwiring Excellence" goal setting meeting with Studer Covenant Alliance 2007
HIPAA Security Officer 2005- 2008
NT Server Team Leader 2000-2005
Vice President of Rolla FFA Chapter 1988-1989
Vice President Rolla DECA Chapter 1988-1989
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